Fair Trader

Privacy Policy

Version: February 2025

FairTraders is committed to protecting and respecting the privacy of your personal data. This Privacy Policy explains how FairTraders (“FairTraders” or “we”) processes your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).


Processing of Your Personal Data

Use of the Website

When using our website, FairTraders processes technical information necessary for communication, such as IP address, device type, browser type, pages visited, and time of access. This information is used to:

  • Ensure website functionality and security.
  • Improve user experience and customize content.
  • Prevent fraudulent activities and cyber threats.

The legal basis for processing is our legitimate interest in operating and improving the website (Art. 6(1)(f) GDPR).

Subscriptions & Surveys

If you subscribe to newsletters or participate in surveys, we collect personal data such as your name, email, and feedback. This data is used to:

  • Provide requested information.
  • Improve services based on your feedback.
  • Customize content to user preferences.

Processing is based on your consent (Art. 6(1)(a) GDPR) or our legitimate business interest (Art. 6(1)(f) GDPR).

Contact Forms & Chatbots

When you reach out via contact forms or chatbots, we process details like name, email, phone number, and inquiry content to respond effectively. Processing is based on:

  • Your consent (Art. 6(1)(a) GDPR).
  • Contractual necessity (Art. 6(1)(b) GDPR).
  • Legitimate interest in responding to inquiries (Art. 6(1)(f) GDPR).

Online Services

If you register for FairTraders’ online services (e.g., accessing resources or forums), we collect personal data such as name, email, and user activity. This data is used to:

  • Provide and manage services.
  • Authenticate users.
  • Ensure compliance with our Terms of Use.

Processing is based on your consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b) GDPR), or our legitimate interest (Art. 6(1)(f) GDPR).

Cookies & Similar Technologies

We use cookies to enhance website functionality and user experience. Categories include:

  • Essential Cookies: Necessary for website operation.
  • Preference Cookies: Store user settings.
  • Statistics Cookies: Analyze website usage.
  • Marketing Cookies: Deliver personalized ads.

You can manage cookie preferences through your browser settings.

Marketing, Social Media & Events

If you engage with FairTraders via events, newsletters, or social media, we process your personal data to provide relevant content and engagement. We maintain social media profiles but do not control their data processing policies. Please review their privacy policies separately.

Links to Third-Party Websites

Our website may contain links to third-party sites. This Privacy Policy applies only to FairTraders, and we encourage you to review third-party privacy policies before providing any personal data.


Data Sharing & Transfers

We may share your personal data with:

  • FairTraders affiliates for internal functions and service improvements.
  • Service providers for IT, marketing, and customer support.
  • Legal authorities when required by law or to protect our rights.

If data is transferred outside the EU/EEA, appropriate safeguards will be in place to protect your data.


Data Retention

We retain your data only as long as necessary to fulfill the processing purposes or comply with legal obligations. Once no longer needed, your data will be securely deleted.


Your Rights

Under GDPR and applicable data laws, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data under certain conditions.
  • Restrict processing of your data.
  • Obtain a copy of your data.
  • Withdraw consent at any time (where applicable).

If you wish to exercise any of these rights, please contact us.


Contact Information

For privacy-related inquiries, you can reach our Data Protection Officer at:

Email: privacy@fairtraders.com
Address: FairTraders Data Privacy Team, [Company Address]

If you believe your data protection rights have been violated, you can also lodge a complaint with your local data protection authority.


Updates to This Policy

We regularly review this Privacy Policy to ensure compliance and accuracy. Any changes will be posted here, with the latest update date at the top.

We encourage you to review this page periodically to stay informed of any updates.


By using our website and services, you agree to the terms outlined in this Privacy Policy.

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